Shipping policy

Order Processing

All orders are processed within 1-5 business days (excluding weekends and holidays). Once your order has been processed, it will be dispatched for shipment.

Please note that estimated delivery times may vary due to factors beyond our control.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details. Tracking updates may take 24-72 hours to appear after dispatch.

Shipping Delays

Occasionally, shipping delays may occur due to customs processing, carrier delays, public holidays, or high demand periods. We are not responsible for delays caused by the shipping carrier.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. 

Lost or Missing Packages

If your order appears to be lost in transit, please contact Inquiry@maemeroi.com and we will assist you in resolving the issue.